We do not offer a sliding scale, but there are many practices that do which you can search for on PsychologyToday.com

No, unfortunately, we do not accept Medicaid, but there are many practices that do which you can search for on PsychologyToday.com

No, unfortunately, we do not accept Medicare, but there are many practices that do which you can search for on PsychologyToday.com

Each therapist has their fees listed on their individual pages.

All session fees are charged to your credit card at the beginning of each session or set to charge on autopay overnight.

Yes! You can use these cards for any session fees. However, these cannot be used for late-cancellation or no-show fees, so we require a regular credit card to be kept on file to be charged for any of these fees.

Yes, we do because when you schedule an appointment, your therapist has dedicated 55 minutes of their time to you. When you cancel late or do not show to an appointment, that's income lost for your therapist and time lost from them being able to help someone else who could have scheduled for that time. Unlike many other practices though, the first time you late-cancel or no-show, we do not charge the full amount. We all get our schedule confused or forget an appointment at one point or another, so we know that giving some grace is important! Our 2022 fees are: 1st late cancellation: $45 1st last-minute cancellation: $60 1st no-show: $60 Subsequent late cancellation & no-show fees are the full session fee.

When a situation is unavoidable and unforeseeable, we do not charge late-cancellation or no-show fees. However, if this repeatedly occurs, we will ask that you provide documentation (if applicable) to continue having the fees waived. Your therapist may also need to discuss options for changing to a different time (if available) or pausing therapy until you are able to fully commit to your appointments.

We accept and are in-network for commercial plans (not medicaid/medicare or EAPs) under Optima and Anthem/Blue Cross Blue Shield. We are Non-Network Certified TRICARE Mental Health Providers. You will need to pay your session fee at the beginning of each session. To make your life easier, we submit claims for you as a courtesy so that you don't have to submit them yourself. TRICARE will send you a reimbursement check based on your plan with them.

If your insurance company is not listed, then we do not accept them and you would need to find out if you have out-of-network coverage. Check out our suggested questions on our Fees & Insurance page.

We do not have billing specialists on staff, so you will need to contact your insurance to ask them how much your responsibility will be. If you have a coinsurance amount, you can let them know that we typically have 55 minute psychotherapy sessions and submit claims with the billing code 90837. This will help them calculate your coinsurance based on the reimbursement rate they pay for the billing code 90837.

If you have not prearranged this with your therapist and your session is less than 53 minutes, then yes, the full 55 minute session fee is due because that is the amount of time the therapist set aside for you. The session time you missed is treated like a late-cancellation or no-show. If you are using your insurance, they will only pay for the amount of time that you are in session, so you will be charged separately for the difference between that amount and the full amount they would have paid for a 55 minute session.

To schedule as a new patient, please visit the Schedule page under the New Patients tab and schedule directly or complete the form provided. To cancel an appointment, please do so in your patient portal. To schedule as an existing patient, please check your therapist's availability from within your portal. If they do not have any availability, please send them a secure message.

No, we only accept appointment requests via the website.

We schedule our patients for 55 minute sessions. Many practices and individual therapists provide 45 minute sessions, but we have found that 55 minutes are more therapeutic to the patient.

You can discuss this with your therapist. If they are able to offer an extended session, your fee will be increased based on the extra length of time spent in the session, even if you are using insurance as they will not pay for more than 60 minutes of psychotherapy.

Yes, unfortunately, that means that at this time they do not have any open availability for new patients. Please feel free to fill out our waiting list though or choose another therapist if they are a good fit.

Nope! We operate remotely and do not have anyone on staff to answer phone calls. To schedule as a new patient, please visit the Schedule page under the New Patients tab. To cancel an appointment, please do so in your patient portal. To schedule as an existing patient, please check your therapist's availability from within your portal. If they do not have any availability, please send them a secure message. If you have questions about fees or insurance, all of our information is located on the Fees & Insurance page. If you need to get in touch with us for another reason and cannot find the answer on the website, please click "Contact Us" at the bottom of the page.

(844) 619-8024 - Please limit this to records requests. Please do NOT fax referrals from other providers' offices. We only accept appointments scheduled directly by patients and will request records if we find it necessary. *No advertisements or soliciting

All of of our therapists offer the convenience of Teletherapy sessions to patients located anywhere in Virginia. A couple of our therapists located in Virginia Beach may choose to offer limited in-person sessions in Town Center to select established patients. Details are provided by your therapist. All new patients, regardless of location or desire for in-person sessions, must start with Teletherapy sessions.